On Google
Your rating, the number of reviews and how recent they are weigh in the choice between you and the competitor next door — and in your ranking on Google Maps.
Customer reviews · AI replies · Google & AI visibility
Your customer reviews become your best salesperson.
Replik writes accurate replies to your Google reviews, reveals what your customers really expect, helps you get more of them — and measures what ChatGPT and Gemini say about you.
- No mandatory subscription
- First top-up doubled
- Official Google sign-in
New reviewGoogle · 2 min ago
100%of reviews answered this month
1 click to publish a reply on Google
3 AIs queried to measure your visibility
€0 mandatory subscription: pay as you go or a plan
×2 on your first top-up
Why it matters
Your reviews decide for you, wherever people look for you
Before booking, buying or making an appointment, your future customers read reviews — and more and more often, they ask an AI for advice, which relies on those very same reviews.
In your replies
An unanswered review looks like indifference. The right reply, even to a negative review, reassures everyone who reads it afterwards.
In AI assistants
ChatGPT, Gemini and others recommend places and cite their sources: reviews, websites, directories. If you are not there, your competitors take your place.
What Replik does
Six levers for your local reputation, a seventh for the AI era
Reply
Replies that sound like you, published in one click
For every new review, Replik notifies you and suggests a reply written with your arguments, your tone and your signature. Adjust it if needed, then publish it on Google.
- A notification for every new review, with priorities
- Adjustable tone, from formal to warm
- Free instructions: “offer a gesture”, “mention our opening hours”
- Direct publication on your Google Business Profile
Analyze
What your customers really say, ranked by priority
Replik reads all your reviews and turns them into a clear report: the strengths to highlight, the recurring pain points, and the simple actions that will make a difference.
- Positive and negative themes, quantified
- Concrete actions ranked by impact and ease
- Full analysis report on demand
Collect
More positive reviews, without pushing
Happy customers often forget to say so. A well-placed QR code or NFC display invites them to do it in a few seconds — and you can see what works.
- Custom QR codes for each touchpoint
- Ready-to-use NFC displays (Replik shop)
- Scan tracking for every QR code
Track
Your competitors, their strengths and their weak spots
Follow the rating and reviews of the businesses that matter to you. Replik sums up what their customers like or criticize: everything you need to sharpen your offer.
- Up to 10 competitors tracked
- Strengths and weaknesses mentioned by their customers
- Ratings and review counts compared
PublishNew
A lively Google profile, without spending your evenings on it
News, events, offers: Replik writes your Google posts with AI, based on your editorial line and web research, with a photo. You review, you approve, and it publishes right away or on the date you choose.
- Topic ideas and writing in your tone
- A photo from your profile, your computer or created by AI
- Immediate or scheduled publication, regular suggestions
- Existing posts from your profile synced and editable
ManageNew
A complete, accurate and monitored Google profile
Opening hours, categories, services, menu, amenities: edit your whole profile from Replik. You are alerted as soon as Google changes it for you, and AI tells you what is missing to stand out. Your insights and the keywords that bring you up are tracked day after day.
- Your whole profile editable, free of charge
- Alert if Google changes your hours or phone number
- AI audit with one-click suggestions
- Views, calls, directions and search keywords
New · AI visibility
What does ChatGPT answer when asked for “the best” in your town?
Replik asks several AIs the real questions your prospects ask, several times, and measures who is mentioned, who is recommended and on which sources. It then cross-checks with Google and Google Maps to give you a precise action plan.
- Prospect questions tailored to your business and your town
- ChatGPT, Gemini and a third AI, with repeated answers for reliability
- Who is recommended instead of you, and why
- Sourced action plan: pages, profiles, reviews, directories
From€19One-off payment, no subscription.
How it works
Up and running in minutes
- 1
Connect your Google profile
Official Google sign-in: Replik imports your reviews and your existing replies.
- 2
Let’s get to know each other
A few questions about your business so that every reply speaks your language.
- 3
Reply, analyze, improve
Suggested replies for every review, reports and an action plan: you stay in control.
Who is it for?
Built for professionals people choose based on reviews
Healthcare
Practices, clinics, allied health: reassure patients before the first appointment.
Learn moreHotels & restaurants
Reviews are read right before booking: every reply counts.
Learn moreReal estate & brokerage
Trust and follow-up: your reviews prove you are reliable.
Learn moreLocal shops & trades
Digital word of mouth that brings people through your door.
Learn moreRepair & renovation
A sector where people check everything before signing a quote.
Learn morePublic services
Reply to service users and show that public service cares.
Learn morePricing
You only pay for what you use
Pay as you go, topping up your account with Suns (1 Sun = €1), or a monthly plan from €19 excl. VAT per business, with your replies included.
Your first top-up is doubled
Top up €15 to get started, we credit 30 Suns.
Reply published on Google0.30 Sun / reply
Full e-reputation report3.90 Suns / report
Competitor under watch1.50 Suns / competitor
Google post written and published0.71 Sun / post
“Flash” AI visibility audit19 Suns, one-off payment
New · Catch-up
Too many reviews behind? Get back on top in one go.
Replik drafts a reply to every pending review at once, you review and approve, then it publishes everything at a natural pace. 0.20 Sun per review, refunded if it is not published.
Discover catch-upReplik Unlimited
Franchise, network, reseller? Replik, unlimited.
All your locations, every feature, a single invoice. On quote, after a call with our team.
They use Replik
What our customers say
Soothing!
Customer reviews used to be a real source of stress for me. Either my replies felt flat and generic, or I found it very hard to stay calm when facing an unfair negative review. Replik gave me the right words and, above all, some perspective.
Effective!
I found out that two colleagues were better rated than me. Following Replik’s advice, I regularly asked my patients for reviews and replied to them. My rating went up, and I improved the welcome and appointment booking, two points the app had flagged.
Brilliant!
Very easy to use, impressive reply and action suggestions… Unbeatable value for money. Nothing to add, it’s great!
Find out what your reviews say about you
A free audit of your Google profile in 30 seconds, with a reply written by Replik to one of your reviews. No sign-up.