Mistrust
A few bad actors make clients careful: they read everything before calling.
Industries · Repair & renovation
Reassure clients before they sign the quote.
In repair and renovation, clients are cautious and check everything before entrusting you with their project. Your reviews — and your replies — are your best business card.
New reviewGoogle · 2 min ago
100%of reviews answered this month
Your challenges
Repair & renovation: what makes reviews tricky
Silent satisfied clients
A successful job ends… and the client forgets to leave a review.
Sometimes unfair criticism
A supplier’s late delivery, a technical surprise: the negative review lands on you.
What Replik brings you
Replik, adapted to your trade
Get more reviews
A review link to send by text at the end of the job, when satisfaction is at its highest.
Reply to reviews
Factual, calming replies to criticism that reassure future clients.
Track your competitors
Why a competitor gets more quote requests than you.
Analyze your reviews
The sensitive topics to watch: meeting deadlines, site cleanliness, communication.
And in AI assistants?
Are you recommended when people ask an AI for advice?
The question a prospect could ask ChatGPT, and what Replik measures for you (fictional example).
Measure my AI visibilityRepair & renovation
Frequently asked questions
How do you reply to an unfair negative review?
With facts and without aggressiveness: acknowledge how the client felt, explain the context, show what you have put in place. Replik suggests a reply along those lines, which you can complete if needed.
Can you ask for a review after a job?
Yes, it is even the best moment. Send the direct link to your Google review form by text or email, from your Replik account.
Other industries
Replik in other industries
Healthcare
Reassure your patients before the very first appointment.
Hotels & restaurants
The last review read before every booking.
Real estate & brokerage
Your reviews prove you can be trusted.
Local shops & trades
Word of mouth, the Google way.
Public services
Reply to service users, show that public service cares.
Find out what your reviews say about you
A free audit of your Google profile in 30 seconds, with a reply written by Replik to one of your reviews. No sign-up.